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Can I choose my nail art design?Absolutely! Custom nail art is created based on your preferences. Feel free to bring inspiration photos or discuss ideas during your consultation.
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Do I need to book in advance?Yes, appointments must be booked in advance. You can book online, via message, or in person. Walk-ins are not guaranteed.
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How long does polish last?Standard polish typically lasts 5–7 days, while gel polish can last up to 2–3 weeks with proper care.
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Do you offer gel polish?Yes, we offer high-quality gel polish as an upgrade. It's perfect for long-lasting shine and durability.
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Can I bring my child with me?We kindly ask that you do not bring children unless they are being treated (e.g. ear piercing), as it may affect the relaxing salon environment.
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Is a patch test required for tinting or waxing?Yes. A patch test is required at least 24 hours before any brow/lash tint or waxing treatment for new clients, or if it’s been more than 6 months since your last test.
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What if I need to cancel my appointment?We ask for at least 24 hours' notice to cancel or reschedule. Late cancellations or no-shows may result in a loss of deposit or a charge before rebooking.
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I'm a new client — what should I expect?All new clients will need to complete a short health and safety consultation before treatment. This helps ensure safe and personalised care.
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What’s the difference between classic and deluxe treatments?Deluxe treatments include additional exfoliation, masks, extended massage, and extra care — perfect for those who want a more indulgent experience.
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